great view but mixed service experience

The skyline view from our room was stunning and made our stay memorable. Additionally, the check-in process was smooth, and our room felt very welcoming and clean upon arrival.

Service at times felt a bit slow, especially during peak hours.

The room offered a stunning view of the lake, creating a picturesque backdrop for our stay. Thick window glass muted the thunder, enhancing the relaxing atmosphere. Breakfast options, particularly the salads, were delightful and added to the overall experience. While everything met expectations, I wish there were more dining choices available onsite.

Not bad for a family trip

The property was neat and in a good location. The staff was eager to help, especially with any questions I had about the area.

It wasn’t exactly cheap but it was still acceptable.

i previously stayed in chicago and this time, the experience exceeded my expectations. the view from my king room was absolutely stunning, showcasing the vibrant city skyline. overall, the service was exceptional, and the atmosphere really made my summer holiday memorable.

wi-fi and tv came with charges.

Totally recommend for a brief stop-in

Comfortable mattress, decent breakfast, and easy access to public transport made my stay enjoyable, despite the limited food variety and charges for Wi-Fi and television.

will definitely go again next time

The king room had a stunning view of the lake. The room was super comfy with air conditioning, a flat-screen TV, and free toiletries. I enjoyed the breakfast with freshly baked pastries and great coffee. The cleaning staff kept everything extremely clean. The lifts were quick and spacious, which was a plus.

The view from my King Room was absolutely stunning, offering breathtaking sights of the lake and skyline. The room was well-maintained, with a comfortable bed and a convenient reading sofa by the window. The breakfast service was also commendable, featuring a good variety of options. Staff provided kind assistance during my early check-in, which made my arrival seamless.

Wi-Fi charges seemed excessive for an upscale hotel.

amazing views and attentive staff made a memorable stay

Impressive luxury, friendly staff, breathtaking views.

The hotel's modern decor, with its sleek polished surfaces and stunning art, made me feel like I was in a stylish gallery. The spacious, bright elevators were also a breath of fresh air for easier access.

More efficient check-in process for seniors, please.

Clean rooms with a fantastic view of the lake. Staff responsiveness could definitely improve, especially during check-in. Great location for live sports events nearby. Food options are decent but not outstanding.

Comfortable beds with a lovely lake view, but check-in was slow.

easy strolls to parks and top attractions in chicago

I enjoyed my stay and was thrilled to find Millennium Park just a short walk away, making it easy to take in the sights and engage with the local culture. The nearby Shedd Aquarium offered an amazing experience for animal lovers like me.